John Marsicek

(503) 415-0904
jmarsicek@outlook.com
linkedin.com/in/johnmarsicek/
johnmarsicek.com



TECHNICAL WRITING INSTRUCTIONAL DESIGN GRAPHIC DESIGN

Detail-oriented technical writer and creative graphic designer with experience and expertise in developing and designing procedural, reference, and training documentation. Proven record of writing clear and concise documentation that is delivered on time while managing multiple projects. Applied written and oral communication skills to training classes for associates.

Core Competencies

Technical Writing
• Proofreading / Editing

Research
• Project Management

Interpersonal Communication
Organizational Skills

Technical Skills

Writing / Desktop Publishing
• Adobe FrameMaker
• Microsoft Word
• Adobe InDesign

Graphic Design
Adobe Photoshop
• Adobe Acrobat
Affinity Photo


Adobe Illustrator
CorelDraw
Affinity Designer

Web Design
HTML
CSS
WordPress

Professional Experience

Orchards Media LLC, Vancouver WA September 2018 – present

Technical writing, B2B writing, and graphic design services.

Owner
Freelance technical writing, B2B writing, and graphic design services for businesses. Client work has included updating and redesigning an employee handbook, developing a basic style guide, updating a leader's guide, developing an employee evaluation form, creating an informational poster, and designing a logo.

Fred Meyer, Portland OR June 2000 – June 2017
Grocery and non-food retailer serving the Pacific Northwest region.

Associate Skills Development Specialist May 2014 – June 2017
Writer/Designer March 2002 – May 2014
Documentation Specialist June 2000 – March 2002
Wrote procedural manuals, reference guides, and job aids for training and skill development to improve productivity. Designed book covers, documentation illustrations, pamphlets, posters, logos, DVD case covers, and business cards. Developed documentation by interviewing subject-matter experts and followed edit/review process from draft to final version.

Stream International, Inc., Beaverton OR January 1998 – June 2000
Provider of telephone tech support for various client companies’ products and services.

Technical Support Representative
Phone technical support for Hewlett Packard ScanJet products and US West consumer internet services. Resolved customer technical issues quickly and effectively communicated technical information by adjusting to each user’s skill level.

Volunteer Work

Free Geek, Portland OR 2007
Provides refurbished computer hardware and technology education to the community at little or no cost.

Computer Assembler
Assembled and tested desktop computers built from donated parts.

Education

Bachelor of Science, Laser Electro-Optics Technology
Oregon Institute of Technology, Klamath Falls OR
Completed courses in electronics (analog and digital), optics, lasers, and computer programming (Fortran, C). Senior project involved designing, constructing, testing, and documenting a portable holographic system.

Professional Affiliations

Member of the Society for Technical Communication